Clutch Case Studies.

Who: MCorp

What: Vaccine Record Data Remediation

Success Story:

Our partnership with MCorp began on a Friday morning when they asked if we had the ability to onboard over 80 contracted employees to start the following week. Without hesitation, we accepted the challenge. Over the next three (3) days, we sourced, interviewed, and successfully placed the 80 contracted employees needed for Monday morning. Over the week, we placed 40 additional contractors.

Who: Unleashing Leaders

What: Call Center Support

Success Story:

Under duress due to COVID-19, the CA Department of Public Health needed help quickly establishing a trained call center to address public health questions around vaccine availability and provider support.
> Clutch established a call center of 27 people in under 2 weeks
> Quickly helped CDPH work through backlog of over 800 emails
> Provided strategic guidance for Call Center success by established scripting, training, IVR, new partnerships.
> Later extended staffing to 80 people within 1 week for data remediation work force.
> Supported digital vaccine records for the Immunization Branch of CDPH

Who: A Community for Peace

What: Operational Support

Success Story:

Assisted a local agency under short order in preparing for and ultimately passing an audit. Provided support by establishing three years of QuickBooks data.